FAQ
(Frequently Asked Questions)
General FAQs
How can I order?
Cake orders can be made here
How many days in advance do I need to preorder a cake?
Standard cake designs require 2 days notice.
Custom designs require 1 week notice.
Wedding cakes require 2-3 weeks notice.
Can I cancel my order?
If for some reason you need to cancel and refund an order, please send us an email to foldspatisserie@gmail.com
50% refundable 5 days before pick up.
Non-refundable 2 days before pick up.
When can I pick up my order?
Pick ups are available from 11am until closing.
Food FAQs
Do you use gelatine in your products?
Currently we do not work with gelatine however, if we ever did decide to use it, we would note on the product what sort of gelatine it may include.
Do you use alcohol in your products?
We only use alcohol in our cakes upon request.
How should we store our cakes?
We recommend keeping your cakes in the fridge as soon as you can and best to not leave it out for over an hour.
How long can I keep the cake for?
The cakes are best eaten on the day but if you have any leftovers, they can be kept in the fridge up to 3 days.
Can you make allergen friendly cakes?
Yes we've made a few vegan friendly, dairy free and no added gluten cakes before. If you send through an email, we can discuss allergen friendly options with you.